Introduction

​

This is the privacy policy for the rciconsultancy.com website. It tells you how we collect and process data received from you on our website.
If you have any comments on this privacy policy, please get in touch with us
at info@rciconsultancy.com​.

​

Who we are

​

Here are the details that the Data Protection Act 1998 says we have to give you as a 'data controller':
Our website address is www.rciconsultancy.com
Our company name is RCI Consultancy Limited

Our registered address is 1s​ t​ House, Block C, The Wharf, Burnley, Lancashire, BB11 1JG, UK and the trading address is 33 Broadwick St, Soho, London W1F 0DQ.
Our nominated representative is Knut Gaskjenn.

​

What we may collect

​

We may collect and process the following data about you on the rciconsultancy.com website:

• information you put into forms, your contact information and any online profile, and information included in your online account or surveys on our website at any time;

• a record of any correspondence between us;

• details of your visits to our website and the resources you use;

• information about your computer (e.g. your IP address, browser, operating system,

  etc.) for systems administration, e.g. to create a legal record of your consent choices.

• documents and any other information that you upload to our website; and

• details of any consultancy services that you purchase.

​

Once you register with us, complete your online account, upload information or otherwise provide us with your details, you are no longer anonymous to us.

​

GDPR

​

The EU General Data Protection Regulations come into force on May 25th 2018

​

RCI Consultancy is management consultancy company. We do not show advertising, nor include third-party tracking cookies.

​

RCI Consultancy does not process your personal data unless you choose to create a user account with us or share with us your details (incl. email). In that case, RCI Consultancy is a 'data controller' in terms of the GDPR, and we process data in line with the GDPR data protection principles:

​

1. Lawfulness, fairness and transparency

• We only process personal information that you supply directly to us and part of the sign-up process, or information about the services we supply to you.

2. Purpose limitation

• We only process data for the explicit purpose of providing consultancy

services and we do not reprocess the data for any other purpose. 3. Data minimisation

• We limit the data that we process to what is necessary for the provision of our services.

4. Accuracy

• We take every reasonable step to ensure that the data we process is accurate and up-to-date, and we undertake to rectify inaccuracies that you notify to us.

5. Storage limitation

• We will delete your account if you do not log in for more than 180 days (emailing you prior to deletion). You can request your account be deleted at any time (see below).

6. Integrity and confidentiality

• We use network, system, software and administration best practices to ensure that data is secure against unlawful or accidental loss, corruption or unauthorised use. In the event of a data breach, we will notify you as well as the competent authorities.

​

Please email ​info@rciconsultancy.com​ for all enquiries or requests, e.g. for account deletion.

​

Cookies

​

We use cookies to distinguish users and improve our website. Cookies are small text files placed on your device when you visit our website.
We use cookies to recognise you and your preferences, improve our website's performance and collect analytical information for ourselves and our business partners.

'Session cookies' allow us to track your actions during a single browsing session, but they do not remain on your device afterwards.
'Persistent cookies' remain on your device between sessions. We use them to authenticate you and to remember your preferences. We can also use them to balance the load on our servers and improve your experience on our website.

Session and persistent cookies can be either first or third party cookies. A first-party cookie is set by the website being visited; a third-party cookie is set by a different website. Both types of cookie may be used by us or our business partners.
All our cookies fall within the classifications Strictly Necessary, Functionality and Performance. None are classified as Behavioural Targeting.

​

How we use information about you on the RCI Consultancy website

​

We use information about you to:

• present website content effectively to you;

• understand how you use our service;

• provide information, products, promotions and services that you request, or (with your consent) which we think may interest you;

• carry out our contracts with you and provide the services available on our website;

• allow you to use our interactive services if you want to;

• tell you our charges;

• tell you about changes to our website and our services;

• detect, investigate and prevent activities that may be in breach of the terms and conditions of use of our website;

• tell you about other goods and services that might interest you. We will also let other people do this, and we (or they) may contact you.

​

By registering with us, creating a profile or account, uploading information, making enquiries, replying to a message from us, or by opting in when presented with the choice, you are consenting to us using your information as set out in this policy.
As a user of the website, we may contact you electronically:

​

• about things similar to those services previously provided to you;

• to get your feedback on services provided;

• to obtain further information about a service enquiry or your use of the website;

• for the purposes of research conducted by rciconsultancy.com or our selected

  partners;

• to promote the rciconsultancy.com website or our selected partners.

​

If you are a new user of the rciconsultancy.com website, you will only be contacted if you agree to it.
You can choose to sign up for our regular newsletter and change your choice from the user account section of the site.

We will not pass on your personal information to any other third parties without first obtaining your permission.

 

Where we store your data

​

We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment.
By giving us your personal data, you agree to this arrangement and to the use of that data as set out in this policy. We will do what we reasonably can to keep your data secure but we cannot guarantee that others will not gain access to your information.

Payment will be encrypted. If we give you a password, you must keep it confidential. Please don't share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.

​

Disclosing your information

​

We are allowed to disclose your information in the following cases:

• where you agree when presented with the choice, we can disclose your information to the businesses, organisations and selected partners that we work with;

• if we want to sell our business, or our company, we can disclose it to the potential buyer;

• we can disclose it to other businesses in our group; and

• we can disclose it if we have a legal obligation to do so, or in order to protect other people's property, safety or rights.

   

Your rights

​

The EU General Data Protection Regulation (as implemented in the UK in the Data Protection Act 2018) entitles you to request the information that we hold about you (“Subject Access Request”), and also to delete that data if you so wish ('Right to be forgotten'). We undertake to carry out such requests within 30 days, extensible to 90 days if the request is complicated. Please send an email to ​info@rciconsultancy.com

​

Links

​

Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our website or any other form of communication, including emails.

​

Changes

If we change our Privacy Policy, we will post the changes on this page. If we decide to, we may also email you. You should check our website for changes to this policy.

​

Last updated: Dec 2019